The Most Trusted AI in Insurance

Insurance-native AI agents for sales, servicing, and claims - integrated into your core system.

AI-driven solutions for end-to-end resolution of calls, emails and SMS.

Answer every call, email and SMS instantly and automate the downstream workflow end-to-end.

No more missed calls

Never lose another call. Our Voice AI takes care of all incoming inquiries for you, so you can give amazing customer service without the cost of hiring more staff.

Fully resolve inquiries.

Customers can file claims without talking with a customer service rep. Our Al takes care of everything—from verifying identity to gathering details and filing the claim— making it quick and easy.

24/7 support

No downtime, just a focus on great customer experiences. With Liberate's Voice Al, you get constant attention, polite assistance, and help ready whenever your customers need it.

Out of the box  and custom integrations

We integrate Voice Al data with all your systems, automatically updating your CRM, generating leads in your rating engine, and handling policy changes and claims management.

Reimagine insurance with Liberate. Work smarter, serve better.

Liberate redefines how insurers engage with customers and manage processes through seamless automation, real-time support, and data-driven decision-making. We’ll help you boost efficiency, cut costs, and achieve 5 star customer service.

80%

resolution rate for customer calls

Manage call volumes

Streamline workflows

Hit your targets

Manage call volumes

Streamline workflows

Hit your targets

Lower your costs

Focus on skilled work

Remove hold times

Lower your costs

Focus on skilled work

Remove hold times

Get in-depth oversight with reporting dashboard.

Our reporting dashboard offers full call transcripts and recordings for quality control, alongside sentiment analysis to capture customer emotions. We also grade each conversation on "smoothness," a proprietary measure of how natural and human-like the interaction was.

Transform your contact center.

Voice AI automatically recognizes if a customer is speaking English, French, or Spanish and switches to their language for a more personal touch.

Liberate's advanced text-to-speech technology generates natural, human-like voices, enabling real-time conversational AI. It understands and responds naturally, allowing you to engage customers in their preferred language with helpful, humanlike conversations.

Gain insights for smarter business decision.

Our all-in-one customer experience management platform is designed to help carriers make smarter business decisions. With tools to assign tasks, track ROI conversions, and monitor performance, you're better positioned to stay in control of your operations.

Our platform turns data into actionable insights, so you can focus on what really matters—making informed choices that lead to success.

Positive customer experiences with warm transfers.

Voice AI gives your agents the confidence to engage with customers right from the start. By providing them with context and relevant information about each customer's inquiry, your team can kick off conversations that are informed and meaningful.

“The timing meant a lot to us. We had a tight timeline to be live by hurricane season, and Liberate delivered. Working with them has been a transparent, seamless and friction-free process.”

Ron Ligocki
Vice President of Claims

Our goals were to enhance efficiency, streamline claim workflows and create a seamless claims experience. We are relentlessly focused on our customer experience and always looking for ways to improve.

Charlie Wendland
Chief Claims Officer

There were no surprises. With Liberate, you get what they promise. It was a seamless process that I haven’t had with other vendors.

Ron Ligocki
Vice President, Claims

Jeff Arnold
Founder

The Liberate Advantage: How America's Most Awarded Insurance Agency is Leveraging AI

“Liberate saved us a lot of time because they already understand insurance processes – in fact, they’ve been able to handle 75% of our digital FNOL implementation with very little involvement from us.”

Nick Brierly
Chief Operating Officer

“Thanks to Liberate’s Voice AI, I'm free to take more vacations with my family. The impact of Voice AI has been amazing for our team. We can focus on other things while the voice agents do their thing. Many of our customers don’t realize they are speaking to an AI agent.”

Shawn Reynolds
CFO & Co-Founder

"Liberate’s Voice Al technology provides personalized and efficient solutions for our customers, and it also improves agency efficiency by automating repetitive tasks and streamlining workflows. Overall, customer satisfaction and increased agent productivity is our goal and Liberate is helping us achieve that."

Michelle Silvester
Owner / Agent

Your customer experience transformed.

Automate common customer interactions and intelligently escalate to a human agent when necessary. Liberate will revolutionise your customer experience ensuring you always deliver 5-star service while freeing your team to focus on what matters most.

Enterprise grade security

With certifications in HIPAA, SOC 2, PCI, and GDPR, Liberate delivers top-tier, data-compliant security.